What is a cookie?

Biogaiagroup.com use cookies as they are essential to deliver our services and to help us to improve your experience of our website. We use both first party cookies and third-party cookies.

What are cookies

Cookies are small text files containing information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs.


How do biogaiagroup.com use cookies?

biogaiagroup.com uses cookies for technical reasons in order to enhance your web experience. We also use cookies for marketing and to helps us to improve the website. Some cookies on biogaiagroup.com are controlled by third parties independently.

If you choose “Accept” you accept this and consent that we share this information with a third party. If you choose “no” we will only you cookies that are strictly necessary to enable to website to work. You can also choose to not accept certain types of cookies.

Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. You can also set your browser to prevent cookies from being accepted. Please bear in mind that if you restrict or disable cookies it can limit functionality and prevent the website from working properly at all. Read more about your rights as a user in our privacy policy see above.


Cookies from third parties

We also use cookies to provide functions for social media and to analyse our traffic. We also pass on information, based on your consent, from your device to social media, advertising and analytics companies we work with, for example Google Analytics and Facebook. These can in turn combine the information with other information that you provide or that they have collected using their services as well as transfer information from your device to third countries, ie countries outside the EU / EEA area.


Third country transfers

In the event that the transfer takes place to a third country, the transfer is made in accordance with applicable privacy protection legislation, including the GDPR. In the third country, however, the GDPR does not apply, which may be an increased risk in terms of privacy with regard to, among other things, the possibility for authorities in the third country to gain access to your personal data and the possibility for you to exercise control of your personal data. The transfer is necessary for you to be able to contact us on social media.

To cancel future transfers to third countries, you can, as described above, block cookies via settings in your browser, withdraw your consent, or contact us (contact details see above).

We use Klaviyo, Hotjar and Google Analytics to collect information about your use of biogaiagroup.com.

To find out more regarding our relationship with any third parties please visit the privacy statement of the relevant third party using the links below:

For more information about Google Analytics see: https://policies.google.com/privacy?hl=en-US

For more information about Hotjar see: https://www.hotjar.com/legal/policies/privacy/

For more information about Klaviyo see: https://www.klaviyo.com/legal


We also use cookies from Freshdesk to be able to give you better customer support, see https://www.freshworks.com/se/privacy/ for more information.

We also use cookies from YouTube for uploading and viewing movie clips see https://policies.google.com/privacy?hl=en-US

We also use cookies from Facebook to measure and optimize advertisement on Facebook’s services. For more information about Facebook see: https://www.facebook.com/business/learn/facebook-ads-pixel.

The table below sets out more information about the individual cookies we may use on biogaiagroup.com and the purposes for which they are used.


Name            Description   Purpose                                                    Duration       Type


__kla_id        Klaviyo          This cookie is used to collect                   1 year            http Cookie

information on the visitor’s behavior.

This information will be stored for

internal use on the website –

internal analytics is used to optimize

the websites or to register if the visitor

has subscribed to a newsletter.